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�  self-service migration
�  system planning (CUPPS, CUSS, CUTE, Web)
�  process change transition planning
�  operational planning
�  regulatory changes
�  baggage handling systems
�  new services development (offsite, tag print devices, biometrics)
�  simulation
�  vendor development (application specifications, hardware design)
�  business model planning (charging methodology, revenue stream mix)
�  change implementation
�  operational support
�  industry policy (IATA, ACI, ACC, CAC, ICAO).

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